Support Manager September 01, 2010 • Announcements
Version 9.28 is now available for download.
Update on version 9.28 inlcudes update on exportable reports. You can now export "Inactive only student list and phone number". The student age now prints out on the Birtday printout. We have also fixed the format on the Class Billing Option Screen to show "2" zero instead of "4".
Support Manager August 27, 2010 • Tips, Tricks & How-Tos
How To Configure Studio Manager to Run With Your Operating System:
Setting Studio Manager to run as an Administrator:
(For Windows 7 and Windows Vista Users)


Next:
Setting up User Permission:

If the user does not have Full control access:



Setting Up Studio Manager’s Firewall Exception:

Once you are in your Control Panel, click on “Windows Firewall” (if your control Panel does not look like this. Change your view to “Classic View”)


Once you click the link. A pop up will appear saying “Windows need your permission to continue” Just click “Continue” to bring you to the “Windows Firewall Setting”
Now, go to the Exceptions Tab:
If you don’t see Studio Manager on the list, click the “Add Program” button.


Verify that Studio Manager is now on the list with a check mark on the box next to it. Click “Apply” to finish up the set up.

Now you’re done!
Support Manager February 25, 2010 • 2 • Announcements
Studio Manager version 9.25 has just been released.
With this release, you can now automatically back up your Studio Manager data to secure online servers. Your data is archived on our servers for you to restore from Home, the Studio or any copy of Studio Manager that you link into your account. By using Secure Online Backup, you can easily transport your data between computers, and also keep it safe from viruses, crashing PCs and other unexpected events.
Support Manager February 22, 2010 • Announcements
Welcome to Studio Manager's new Support Portal.
Using the Support Portal you can ask questions, create support tickets, report software bugs, review documentation and how-tos, and interact in our user forums. Please enjoy your time here, and let us know if you have any questions!
(404) 520-7640
support@triplethreatsoftware.com